All orders are usually dispatched within 48 hours of being placed and delivery is made by Royal Mail. During exceptionally busy times the dispatch time could be extended but we will always endeavour to get your products to you as soon as possible.
Your delivery charge will be added at the checkout and is based on the following guide:
UK
Standard - £5.50
Standard delivery covers orders for single bits and small items and will be sent by Royal Mail with proof of postage, or tracked and signed depending on the value of the order.
Multiple bits - £5.50
This band covers multiple bit orders. Anything over 1 bit will be charged at this rate, regardless of weight or quantity. Multiple bit orders will either be dispatched by Royal Mail up to 2kg.
Europe
Standard Small Parcel (Up to 2kg) - £15.00
Standard delivery covers orders for single bits and small parcels will be sent by Royal Mail Airmail. Tracking details are available on request.
Medium Parcel (Over 2kg - 10kg) - £20.00
This band covers up to 3 bits due to the weight restrictions with Airmail. All orders for 2 or 3 bits will be charged at this rate. If you have a larger order to place please get in touch beforehand and I can obtain an accurate quote for you.
United States / Canada
Standard Small Parcel - £20.00
Standard parcel delivery covers orders for single bits & small parcels. Parcels will be sent by Royal Mail Airmail using a tracked service. Tracking details are available on request.
Medium Parcel - £35.00
This band covers up to 3 bits due to the weight restrictions with Airmail. All orders for 2 or 3 bits will be charged at this rate. If you have a larger order to place please get in touch beforehand and I can obtain an accurate quote for you.
Rest of World
Standard - £20.00
Standard parcel delivery covers orders for single bits. Parcels will be sent by Royal Mail Airmail using a tracked service. Tracking details are available on request.
Multiple bits - £35.00
This band covers up to 3 bits due to the weight restrictions with Airmail. All orders for 2 or 3 bits will be charged at this rate. If you have a larger order to place please get in touch beforehand and I can obtain an accurate quote for you.
A Confirmation E-Mail will be sent to you once we have dispatched your order.
However should there be a problem or delay with your order, the Exmoor Tack Shack will do everything they can to resolve the issue. If your parcel does not arrive within a reasonable time then please get in touch ASAP either by email or phone. All parcel queries must be reported within 30 days from order date.